Several recent conversations have got me thinking about labels. Years ago, people started reading content labels on their food, discovering things in their food that they didn’t know were there. Over time, regulations required more disclosure on labels, and people became more knowledgeable about understanding the significance of various ingredients.
Anyway, I have been thinking of how we use labels in general. We use them to identify or categorize something, like mammals, or brand names. Labels are intrinsic to communication and information, and serve a useful purpose.
Labels can also affect our experience. In one recent conversation, a parent was describing a particular situation with his child as a problem and was feeling very worried and frustrated. I asked him why he thought the situation was a “problem.” He described an outcome that he considered “bad.” First, I pointed out that the outcome he described was one of many possible outcomes. And second, I asked him why the outcome he described would be bad. (Judgments are another way we attach labels.) When he was able to think beyond the judgment and the initial label of a problem, he was able to look at the situation with a more expansive view. He visibly calmed down and saw the situation in a more neutral way.
In another conversation, a friend was relating an encounter that left him very upset. My friend is white and the encounter was with a person of color. The person had objected to something my friend said. My friend tried to explain, making matters worse. The other person called my friend a racist. My friend denied it.
As I was listening, I could understand why the other person might have taken offense at my friend’s initial comment, which could have been understood several different ways. But any effort to have meaningful dialogue was quickly obliterated by the label of racist, which became the focus of the escalating argument.
I’m not taking sides here on whether the label was justified. Perhaps it was. That’s not the point. The point is that any opportunity for my friend to understand how his initial comment might have been insensitive was lost in the debate about the label. Correct or not, the label ended any genuine communication. And the continued defensiveness against the label hindered any honest reflection about hidden assumptions or biases my friend’s initial comment might reveal.
So labels can be useful, but they can also be obstacles, especially when unquestioned, as in the first conversation, or when used as an attack or defense, as in the second. These conversations have made me take a closer look at some of the labels I use, and how they affect my assessment of a situation, my emotional reactions, and my ability to have meaningful communication. I’m going to make more effort to “read” the labels I use and see what the hidden ingredients are!
Once you label me you negate me. ~Søren Kierkegaard
Sometimes letting go is simply changing the labels you place on an event. Looking at the same event with fresh eyes. ~Steve Maraboli